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文件数目：53个文件
文件大小：482.17 MB
收录时间：2019-06-24
访问次数：6
相关内容：ITIL

文件meta

ITIL_Video_lesson.rar
152.02 MB
extras.rar
64.86 MB
Itilium.rar
26.52 MB
HP - IT Service Management Reference Model.rar
24.86 MB
HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar
23.91 MB
ITSM Введение ИТ Сервис-менеджмент.rar
22.72 MB
ITIL Поддержка услуг.rar
20.39 MB
OGC_Books_lightweight.rar
19.83 MB
Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar
15.89 MB
MOF.rar
10.43 MB
Microsoft_SMF_Guide.rar
9.89 MB
ITIL_ServiceSupport_2.1.rar
6.66 MB
John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar
6.2 MB
John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar
5.92 MB
ITSMF - IT Service Management - 2003.rar
5.9 MB
O_Reilly_-_Essential_Microsoft_Operations_Manager.rar
5.63 MB
itil exam.rar
5.07 MB
COBIT Documentation.rar
4.94 MB
Reversing Secrets of Reverse Engineering (Apr 2005).rar
3.86 MB
ITIL Service Delivery.rar
3.78 MB
NSD.itsm.Kazan.rar
3.57 MB
Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar
3.55 MB
ITIL ICT Infrastructure Management.rar
3.52 MB
Process_Modeling_and_Simulation_with_ITIL_Framework.rar
3.39 MB
Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar
3.12 MB
McGraw.Hill.IT.Auditing.Dec.2006.rar
3.05 MB
ITIL Planning to Implement Service Management.rar
3.03 MB
ITIL Application Management.rar
2.81 MB
itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar
2.33 MB
OGC_Prince2_3E_2002.rar
2.07 MB
Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar
1.61 MB
IT Problem Management - Prentice Hall.rar
1.6 MB
Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar
1.37 MB
Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.rar
1.05 MB
ISO 9001-2000 Quality Management System Design.rar
979.47 KB
Elsevier-_Managing_the_Risks_of_IT_Outsourcing_-_I.Tho_.rar
930.26 KB
Charles_T._Betz__-_Data_Architecture_for_ITSM.rar
835.48 KB
Service_Level_Management_SLA.rar
663.67 KB
IT_Service_Management.A_Companion_to_ITIL.rar
634.83 KB
PWC_-_CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.rar
509.87 KB
ITIL_method.rar
395.17 KB
ITIL 3.rar
363.27 KB
ITIL_Based_ITSM_The_Application_Developers_View.rar
317.22 KB
XWAVE - ITIL Overview.rar
236.45 KB
EX0-100_troytec_ITIL_Foundation_Certificate_in_IT_Service_Management__EXIN__v1.0_158q.rar
209.06 KB
Gartner_-_A_Guide_to_Successful_SLA_Development_and_Management.rar
171.5 KB
ITIL - основа концепции управления ИТ-сервисами.rar
155.71 KB
me-itil-sdp-helpdesk-smb.rar
148.11 KB
Easytec Solutions - ITIL.Toolkit Service Level Agreement (SLA).rar
122.13 KB
ITIL на практике.rar
120.01 KB